CRM For Retail

Mobile CRM Softwares – Helping Businesses to reach their customers anywhere, Everywhere

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Originally Published on : RENAISSANCE CRM Software’s BLOG

Its mobile, mobile everywhere!!! Be it heavy usage of mobile devices by everyone or sales force being mobile getting business on the go, ‘Mobile’ is a must and thereby, the terrific concept of ‘Mobile CRM’ has come into picture and has been creating waves all over the globe. With the increasing usage of mobile devices not only at a personal level, but at a professional level too, employees and specifically sales force representatives have all been allotted mobile devices by enterprises, especially because their job is always to be on the go generating business all the while. Mobile CRM fuses the enterprise CRM solution into mobile devices, so seamlessly, that it ought to extract the best of business, revenue and growth out of it. Continue reading →

Unfolding the Benefits of CRM Software for Sales People

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An intuitive Customer Relationship Management system focusses on strategies to manage customer interactions throughout the customer lifecycle. Though the interactions become multichannel the fact remains that a sales person is the most important touch point for any customer interaction.

A modern CRM Software when explored and used to the fullest, proves more than beneficial to Sales People, turning out to be an indispensable tool eventually. The Customer Relationship Management predictions for this year not only are interesting they set us thinking too. Continue reading →

Enterprise CRM Turns out to be a Boon for the Retail Segment

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Enterprise Customer Relationship Management (eCRM) has been spreading its wings all over the globe since the last couple of years and is bent upon stretching its boundaries to enhance beyond simple maintenance and management of customer relationships to include evolvement of business strategies and implementation of policies, processes and technologies. Earlier, the entire focus area used to be the process and now it is totally on the customer. With almost all industrial areas going in for this concept, no wonder, the retail segment, which is one of the most in-demand areas today, has also stuck to eCRM and has benefited in abundance from it. Continue reading →