CRM & Marketing Automation Together Can Weave Magic in Business

This post was originally published on Renaissance eCRM’s Blog

 

With today’s complex, fast moving and challenging world, departments working together, in sync with each other, has become indispensable and profitable both. Most enterprises witness their sales and marketing teams to work in coherence with each other, aiming towards the benefit of the organization and maximized RoI. Though both have their own set of objectives to achieve, they need to work as a combined unit, which may seem tough, but is manageable and needful too. The marketing team needs to come up with a greater amount of leads whereas the sales people have to work towards converting them into actual opportunities. These two powerhouses are now growing together and that is what is being reflected in Marketing CRM software. Owing to synchronized processes, there could be enhanced lead management and high end customer data integration. You could acquire exhaustive insight into sales activities via Mobile CRM Solutions.

Though it may sound a tad different, CRM and Marketing Automation are two dissimilar but harmonizing sections that are capable of weaving magic once they amalgamate. Even though they have different goal sets and methodologies, looking at today’s demanding wave, if they work together, there are bound to be dynamic and fruitful results, on the way. CRM with inbound marketing makes a terrific twosome, garnering quality clientele. This wonderful integration will offer enterprises an influential comprehensive solution that will encompass the entire client journey and garner maximum profitability and productivity.

Read more at: How has the Confluence of CRM and Marketing Automation Evolved over These Years?

The GST Bottomline for India. A Change is in the Offing & We Are Ready Too!

This post was originally published on Renaissance eCRM’s Blog

It was a little different to be an Indian company catering to clients across the world for niche software solutions until a few years ago. There were some awkward moments because of policies and constricted visions of the governments back home. Keeping pace with a fast-moving world became issues at times.

When a brand-new government made its way to Delhi a few years ago with an unexpected ease, the mandate was marred by discussions. Puritans throwing tantrums about saffron, the color the new chosen ones preferred and ruckus in the until then the strongest ruling dynasty followed. The mandate however had a bottomline. India was ready for a change, a transformation to keep pace with the world and move on. India was on the threshold, ready to cross-over.

And this is not a judgmental note because the new government observes that a lot of things need to be undone to realize big steps. These could be excuses. We need to wait & watch. We need to give changes a chance. And things have certainly begun to move, be it the changes in technology with realization of approaches to empower citizens digitally like Digital India, movements like Make in India for supporting industries at home or inviting foreign manufacturers or the other unexpected radical moves for the economy.

A few say it was a gamble. Demonetization shook every single citizen in India. Media frenzy followed, some unreasonable videos went viral, some social activists & the opposition went berserk in their statements. Things fell into place however. People settled down with a little different way of transacting. Online became the new way of life. Yet another long lingering bombshell followed. GST, Goods & Services Tax seemed to be getting a new lease of life to bind India under a single tax structure. This time though less seem to be complaining, a confident India is waiting to make history with the correct stride. Again, India watches in anticipation.

We make sure we are a part of this change too. SPEC INDIA offerings and especially our own CRM software solution, Renaissance is ready for the change and is GST compliant.

Read More at: The GST Bottomline for India. A Change is in the Offing & We Are Ready Too!

7 CRM Best Practices that can Help Enterprises Leverage the Optimum

This post was originally published on Renaissance eCRM’s Blog

“Get closer than ever to your customers. So close that you tell them what they need well before they realize it themselves – Steve Jobs.”

This is exactly what forms the crux of any good customer relationship management solution. Once you achieve this level, one can say you have the optimum potential to keep your clients happy and satisfied. And the one and only comprehensive, exhaustive and robust solution that keeps your customer yours forever is Enterprise CRM Software. Needless to say, CRM solutions have time and again, showcased their mettle by proving their worth in a diverse set of industry zones, irrespective of the size and nature of business. It has turned out to be the most important link between the enterprise and the customer. Be it sales or marketing, CRM has shown that it is the apt key for getting clients closer to you and ensuring their loyalty. Mobile CRM solutions have been the key to acquire exhaustive insight into sales activities and thereby understand and comprehend the system to its best.

Even with the best of CRM solutions in your foray, there are chances of a poor result or disappointing performance because after all, that is just a solution. What matters most is how best you take care to use it and how well are you prepared to make the most of it. If your preparations and prerequisites are well taken care of, there are no two chances that your solution fails to succeed. And that is where a set of best practices come into picture. Even though there are many, here are some shortlisted ones, which have proven that if taken care of, they act as the power booster in making any CRM solution implementation fruitful and profitable.

Read More at: 7 Key Pointers and Watch your Enterprise Mobile CRM App Succeed